“Crisis”: a time when a difficult or important decision must be made. I have to admit I’m not sure there’s a complete playbook on how to effectively deal with crisis as…Continue readingIT’S THE OPTICS…and then crisis!
When asked “What’s the most difficult aspect of your job as a manager”? Most managers will say emphatically PEOPLE. Doesn’t matter what context every dilemma/challenge a manager faces has to…Continue readingLEADING CHANGE….when everyone is running away!